Build Season - $100 plus taxes January - February, 2026 Mondays (6:30 - 9 PM), Wednesdays (6:30 - 9 PM) and Saturdays (1 - 4 PM) between January 5 to Feb 28, 2026 (22 sessions) (excludes the Family Day weekend (no sessions on Sat, Feb 14 and Mon, Feb 16) and the week of March break) ($4.55 per session per student) District Events March - April, 2026 ​* Our team attends two district events in Ontario each year, competing with and against other teams in exciting, high-energy events. Competitions are 2.5 days long, either Friday to Sunday or Thursday to Saturday. *** Promotion: Register by November 30 to waive the $50 registration fee! ***

Beginner Program (for junior students) - $50 plus taxes Sparkfun - Experiential Robotics Platform (XRP) Kit (3 months) Saturdays between September 20 to December 13, 2025 (12 sessions) (excludes the Thanksgiving weekend (no session on Sat, Oct 11)) 2 to 4 PM – junior students ($4.17 per session per student) ​ * Build and program the robot using Blockly (visual block editor) and Python (text code editor) to complete the following activities:​ * drive the robot​ (driver-operated and autonomously); * measure distances with the ultrasonic sensor; * sense and follow line with the line sensor; * pick up items with the servo arm; * and more. *** Promotion: Register by July 31 to waive the $50 registration fee! ***

Advanced Program (for senior / alumni students) - $50 plus taxes FIRST Robotic Competition - Industrial-sized Robot (3 months) Saturdays between September 20 to December 13, 2025 (12 sessions) (excludes the Thanksgiving weekend (no session on Sat, Oct 11)) 12:30 PM to 2 PM – senior / alumni students ($4.17 per session per student) * Design, build, program, and test an industrial-sized robot. * Students leverage FIRST Robotics' WPILib integrated development environment to control the robot autonomously or driver operated, utilizing Python and Java programming languages. *** Promotion: Register by July 31 to waive the $50 registration fee! ***

The Future of Growing Right at Home! Built by young visionaries (grade 6 to 12 students) Grow fresh herbs, veggies, and greens year-round 📩 Order Now! Contact the Macaroonies at inquire@enchantyoursenses.com Why People Love It? ✅ Grow year-round – Fresh herbs and greens anytime, regardless of weather ✅ Save water and energy – up to 90% less water, pennies a day to operate ✅ Space-saving vertical design – Perfect for kitchens, classrooms or offices ✅ Clean & soil-free – No dirt, fewer pests, easy maintenance ✅ Fully automated watering – Includes smart plug for effortless scheduling ✅ Engineered to grow boldly – Made with advanced PETG — stronger than PLA and built to handle heat and sunlight like a pro. ✅ Custom colours available – Match your home, school or brand Extra - Add your company name and logo on the lid. Colour options: white, black, blue, green, orange, purple and yellow. ✅ Support youth innovation – Supports free STEM learning and youth entrepreneurship Perfect for 🌱 Families - Healthy food and educational for kids 🏫 Schools - STEM learning and sustainability education 🏢 Offices – Wellness and décor + air quality 👴 Retirement Homes – Relaxing therapeutic gardening Support the Planet + Support Youths Every purchase helps fund free youth programs for students while promoting sustainable food solutions. New Product Special - $15+ off for the first 25 orders As low as $4 per growing pod System includes Healthier roots & better oxygen flow (vertical tier growing system with mesh cups) Reliable circulation for faster growth (20L reservoir bucket with lid, submersible water pump (1600 LPH, 25W), tubing (1.5 foot) and stainless-steel clamps (2)) Fully automated watering (wi-fi smart plug, 15 AMP) Recommendation: set water flow to run for 1 minute every 2 hours # of Tiers # of Pods Sales Price Price per Pod 3 15 $100 (not $115) $6.67 4 20 $115 (not $130) $5.75 5 25 $130 (not $145) $5.20 6 30 $145 (not $160) $4.83 7 35 $160 (not $175) $4.57 8 40 $175 (not $190) $4.38 9 45 $190 (not $205) $4.22 10 50 $200 (not $220) $4.00 📩 Order Now! Contact the Macaroonies at inquire@enchantyoursenses.com 🌱 Growing the future - one plant at a time. Dream. Design. Build. Earn.

F ull Contest Rules Note: The nominator will automatically be subscribed to the Enchant Your Senses newsletter. Nominations will be published in the Enchant Your Senses’ social media platforms. Please submit only one nomination per hero per month. The Legion of Heroes contest is a monthly contest, starting on June 1st, 2021 at 12:01am (EST) and ending December 31st, 2021 at 11:59pm (EST). The monthly contest period follows the calendar month and EST time zone. Monthly entries need to be sent as an email to inquire@enchantyoursenses.com with the following information: In the subject line, type “Legion of Heroes Nomination”; In the body of the email provide the following information: Your full name (nominator); The full name of the nominee (your hero); Up to fifty (50) words on why you believe that this individual is a hero to you and how this individual made a significant difference in your life; and Attach a picture of your hero. Note : The nominator will automatically be subscribed to the Enchant Your Senses newsletter. Nominations will be published on Enchant Your Senses’ social media platforms. Support your nomination and the other nominees by “liking” their postings in the Enchant Your Senses social media platforms (Facebook, Instagram and Twitter). One submission of the nominee is allowed per calendar month. Nominees can only win once between June 1st, 2021 12:01am (EST) to December 31st, 2021 11:59pm (EST). Three (3) monthly heroes will be selected each month to win a free Shining Star Pillow (colour dependent on stock availability) shipped to an address within Canada. The delivery address must not be a PO box or an international address. Winners will be contacted by Enchant Your Senses with instructions on how to claim the prize. Prize value between $15.99 CAD to $25.99 CAD plus shipping costs. No purchase necessary. Open to Canadian residents (except Quebec). Odds of winning a prize will depend of the number of eligible entries. Correct answer to a skill testing question is required to win a prize. For full contest rules, please read below. THESE RULES ARE THE STANDARD TERMS AND CONDITIONS APPLICABLE TO THE CONTESTS AND GIVEAWAYS (EACH A “CONTEST ” AND COLLECTIVELY THE “CONTESTS ) ADMINISTERED BY ENCHANT YOUR SENSES. THE CONTESTS ARE INTENDED TO BE CONDUCTED IN CANADA (EXCEPT QUEBEC) AND SHALL BE CONSTRUED AND EVALUATED ACCORDING TO APPLICABLE CANADIAN LAW. NO PURCHASE IS NECESSARY. VOID IN WHOLE OR IN PART WHERE PROHIBITED BY LAW. ENTRY IN THE CONTESTS CONSTITUTES ACCEPTANCE OF THESE CONTEST RULES (THE “CONTEST RULES ”). 1. To be eligible to enter a Contest, an individual must: be a legal resident of their province / territory of residence; if applicable, the age of majority in their province / territory of residence; if applicable, be the sole owner of all right, title and interest (including copyright) in and to the Work (as defined below) submitted in connection with the Contest; and if applicable, have a valid email, Facebook, Twitter or Instagram account at the time of entry. Employees of Enchant Your Senses, its parent, affiliates, subsidiaries, related companies, successors and assigns (collectively “Enchant Your Senses ”), related advertising and promotional agencies and Contest prize providers (all such entities being individually and collectively referred to hereafter as the “Sponsors”), a person who has been confirmed as a winner of one (1) Enchant Your Senses administered contest within one (1) month preceding the indicated Contest start date and/or a household member of any of the above are not eligible to enter or participate in the Contests unless otherwise specified by the Sponsors. The Sponsors shall have the right at any time to require proof of identity and/or eligibility to participate in the Contests. Failure to provide such proof may result in disqualification. All personal and other information requested by and supplied to the Sponsors for the purpose of the Contests must be truthful, complete, accurate and in no way misleading. The Sponsors reserve the right, in their sole discretion, to disqualify any entrant should such an entrant at any stage supply untruthful, incomplete, inaccurate or misleading personal details and/or information. 2. CONTEST PERIOD. The Legion of Heroes contest is a monthly contest , starting on June 1st, 2021 at 12:01am (EST) and ending December 31st, 2021 at 11:59pm (EST). The monthly contest period follows the calendar month and EST time zone. Each Contest entry period (each a “Contest Period ”) shall start and end as identified and no other entries shall be accepted. 3. HOW TO ENTER. There is no purchase necessary to enter a Contest. Open to Canadian residents (except Quebec). Monthly entries need to sent as an email to inquire@enchantyoursenses.com with the following information: In the subject line, type “Legion of Heroes Nomination”; In the body of the email provide the following information: Your full name (nominator); The full name of the nominee (your hero); Up to fifty (50) words on why you believe that this individual is a hero to you and how this individual made a significant difference in your life; and Attach a picture of your hero. Support your nomination and the other nominees by “liking” their postings in the Enchant Your Senses social media platforms (Facebook, Instagram and Twitter). Note: The nominator will automatically be subscribed to the Enchant Your Senses newsletter. Nominations will be published on Enchant Your Senses’ social media platforms. Each prize includes free delivery to an address within Canada. Delivery address must not be a PO box or an international address. Entries must be received prior to the end of the applicable Contest Period to be eligible for entry. Limit of one (1) entry per person per Contest Period, unless otherwise indicated. In the case of multiple entries, only the first eligible entry will be considered and the remainder will be void. Nominee person limited to one (1) win between June 1st, 2021 12:01am (EST) to December 31st, 2021 11:59pm (EST). All entries, including, if applicable, any story and/or photograph submitted in connection with the Contest entry (the “Work”), become the sole property of the Sponsors and will not be returned for any reason. Entries must be received prior to the indicated Contest Period entry deadline. Entries will be declared invalid if they are late, illegible, incomplete, damaged, irregular, mutilated, forged, garbled or mechanically or electronically reproduced. No communication or correspondence will be exchanged with entrants except with those selected as a potential Contest winner. If Work has been submitted by an entrant in connection with the Contest, each entrant agrees that the Sponsors may post the Work on Sponsor owned or controlled websites, viewing galleries and/or social media platforms. Each entrant further represents and warrants that: (i) the Work does not contain any material that is libelous, defamatory, profane or obscene; (ii) the Work is original and all right, title, and interest (including copyright) therein and thereto is owned and/or controlled by the entrant to the full extent necessary to enable the Sponsors to use the Work as contemplated by these Contest Rules; and (iii) the Work does not infringe upon the intellectual property or other statutory or common law rights of any third party. Entries received online shall be deemed to be submitted by the authorized account holder of the e-mail address, Facebook, Instagram or Twitter account associated with the entry, as applicable. For the purposes of these Contest Rules, “authorized account holder” of an e-mail address, Facebook, Instagram or Twitter account is defined as the natural person who is assigned to an e-mail address, Facebook, Instagram or Twitter account by an Internet access provider, on-line service provider, Facebook, Instagram, Twitter or other organization responsible for assigning e-mail addresses, Facebook, Instagram or Twitter accounts for the domain or account associated with the submitted e-mail address, Facebook, Instagram or Twitter account. Each selected entrant may be required to provide Enchant Your Senses with proof that the selected entrant is the authorized account holder of the e-mail address, Facebook, Instagram or Twitter account associated with the winning entry. Each Contest prize shall have an approximate retail value between one Canadian dollar (CDN $1.00) and one thousand Canadian dollars (CDN $1,000.00) and shall be announced and described on Facebook, Instagram, Twitter and/or the Contest Website at the beginning of each Contest Period. Winners shall not be entitled to receive the difference between the actual prize value and the approximate prize value. Winners will be contacted by the Sponsors with instructions on how to claim the prize. Prizes must be accepted as awarded and cannot be transferred, assigned, substituted or redeemed for cash, except at the sole discretion of the Sponsors. Any unused portion of a prize will be forfeited and have no cash value. The Sponsors reserve the right, in their sole discretion, to substitute a prize of equal or greater value if a prize (or any portion thereof) cannot be awarded for any reason. The Sponsors shall not assume any liability for lost, damaged or misdirected prizes. In the case of concert or event tickets, if an artist or any of his/her band members are unable to attend the applicable concert or event or a concert or event is cancelled for any reason whatsoever, the prize and any prize portions shall be deemed fulfilled and such prize or prize portions will not be substituted, except in the sole discretion of the Sponsors. In the case of gift cards or gift certificates, the terms by which the gift cards or gift certificates may be redeemed are governed by the applicable retailer or service provider. Enchant Your Senses is not responsible for administering or ensuring compliance with the terms and conditions of the gift cards or gift certificates. 4. PRIZE CONDITIONS. All incidental costs and expenses not specifically referred to herein as part of the prize description (the “Expenses”) are the sole responsibility of the prize winner and/or guest(s), where applicable. All prize elements are subject to availability and substitution. The winner shall not seek reimbursement for the Expenses from the Sponsors. 5. WINNER SELECTION. There are three (3) prizes available to be won each calendar month and EST time zone, consisting of three (3) Shining Star Pillows (colour dependent on stock availability). Following the end of the applicable Contest Period, Enchant Your Senses will select one (1) entrant (or more, if applicable, based on the number of prizes available to be won) by a random draw from all eligible entries received during the Contest Period, unless otherwise indicated. Each entrant shall be eligible to win only one (1) prize. The odds of being selected as a potential winner are dependent upon the number of eligible entries received for the Contest. Any remaining entries will not be carried over for entry in the next Contest. Before being declared a winner, the selected entrant(s) shall be required to correctly answer, without assistance of any kind, whether mechanical or otherwise, a time-limited mathematical or skill testing question to be administered during a pre-arranged telephone call or by e-mail, to comply with these Contest Rules and may be required to sign and return the Release (described below). If the selected entrant does not respond within three (3) business days of notification, he/she will be disqualified and will not receive a prize and another entrant may be selected (as determined by Enchant Your Senses in its sole discretion) until such time as an entrant satisfies the terms set out herein. The Sponsors are not responsible for the failure for any reason whatsoever of a selected entrant to receive notification or for the Sponsors to receive a selected entrant’s response. If, as a result of an error relating to the entry process, drawing or any other aspect of a Contest, there are more selected entrants than contemplated in these Contest Rules, there will be a random draw amongst all eligible prize claimants to award the correct number of prizes. 6. Winners (and if applicable, any guest of the winner) may be required to execute a legal agreement and release (“Release”) that confirms his or her: (i) eligibility for the Contest and compliance with these Contest Rules; (ii) acceptance of the prize as offered; (iii) release of the Sponsors, if applicable, Facebook, Instagram and Twitter, and each of their respective parent companies, subsidiaries, affiliates and/or related companies and each of their employees, directors, officers, suppliers, agents, administrators, licensees, representatives, advertising, media buying and promotional agencies (collectively, the “Releasees”) from any and all liability for any loss, harm, damages, cost or expense arising out of participation in the Contest, participation in any Contest-related activity or the acceptance, use, or misuse of any prize, including but not limited to costs, injuries, losses related to personal injuries, death, damage to, loss or destruction of property, rights of publicity or privacy, defamation, or portrayal in a false light, or from any and all claims of third parties arising therefrom; and (iv) grant to the Sponsors of the unrestricted right to produce, reproduce, convert, publish, broadcast, communicate by telecommunication, exhibit, distribute, translate, adapt, and otherwise use or re-use the submitted Work, his or her name, image, likeness, comments, voice and/or biography in any and all media now known or hereafter devised in connection with publicity related to the Contest. The executed Release(s) must be returned within two (2) business days of the date indicated on the accompanying letter of notification or verification as a winner, or the selected individual(s) will be disqualified and any rights he or she may have to the prize will be forfeited. 7. INDEMNIFICATION BY ENTRANT. By entering a Contest, each entrant releases and holds the Releasees harmless from any and all liability for any injuries, loss or damage of any kind to the entrants or any other person, including personal injury, death, or property damage, resulting in whole or in part, directly or indirectly, from acceptance, possession, use or misuse of any prize, participation in the Contest, any breach of the Contest Rules, or in any prize-related activity. Each entrant agrees to fully indemnify Releasees from any and all claims by third parties relating to the Contest, without limitation. 8. RIGHTS CLEARANCE. By providing the Work to the Sponsors in connection with the Contest (if applicable), each entrant shall retain all right, title and interest (including copyright) in and to the Work, and shall grant to the Sponsors a worldwide, gratuitous, irrevocable, and exclusive licence to copy, use, modify, reproduce, display, adapt and transmit the Work for use in all media now known or hereafter devised in perpetuity beginning on the date of entry, including, but not limited to, in connection with the administration, promotion and exploitation of the Contest. The entrant hereby confirms that the Work is an original work, solely created by the entrant, and that no third party participated as an author, co-author, photographer or otherwise in the creation of the Work or any part thereof. The Sponsors assume no responsibility for any claims of infringement of rights to copyright, privacy and/or personality, and all such liability shall remain with the entrant. In addition, each entrant represents to Sponsors that the Work does not infringe any copyright interest of any third party and that the Work is not defamatory or obscene and does not violate any laws relating to hate speech or otherwise. Sponsors reserve the right to exclude any Work on the basis of concerns relating to the rights of third parties, including but not limited to privacy, copyright, defamation, rights of personality, obscenity or hate speech, as determined by Sponsors in their sole discretion. 9. LIMITATION OF LIABILITY. The Sponsors assume no responsibility or liability for lost, late, unintelligible/illegible, falsified, damaged, misdirected or incomplete entries, notifications, responses, replies or any Release, or for any computer, online, software, telephone, hardware or technical malfunctions that may occur, including but not limited to malfunctions that may affect the transmission or non-transmission of an entry. The Sponsors are not responsible for any incorrect or inaccurate information, whether caused by website users or by any of the equipment or programming associated with or utilized in the Contest or by any technical or human error which may occur in the administration of the Contest. The Sponsors assume no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, entries. The Sponsors are not responsible for any problems, failures or technical malfunction of any telephone network or lines, computer online systems, servers, providers, computer equipment, software, e-mail, players, or browsers, on account of technical problems or traffic congestion on the Internet, at any website, or on account of any combination of the foregoing or otherwise. The Sponsors are not responsible for any injury or damage to any entrant or to any computer related to or resulting from participating or downloading materials related to the Contest. Entrant and nominee assume liability for injuries caused or claimed to be caused by participating in the Contest, or by the acceptance, possession, use of, or failure to receive any prize. By submitting an entry to the contest, the entrant confirms they have received consent from the nominee (your hero) to share their picture and associated content on Enchant Your Senses social media platforms and website. The Sponsors assume no responsibility or liability in the event that the Contest cannot be conducted as planned for any reason, including those reasons beyond the control of the Sponsors, such as infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures, or corruption of the administration, security, fairness, integrity or proper conduct of the Contest and/or the Contest Website. 10. By participating in a Contest, each entrant agrees to be bound by the Contest Rules. Entrants further agree to be bound by the decisions of the Sponsors, which shall be final and binding in all respects. The Sponsors reserve the right, in their sole discretion, to disqualify any entrant found to be: (a) violating the Contest Rules; (b) tampering or attempting to tamper with the entry process or the operation of the Contest, the Contest Website, or any related promotional website; (c) violating the terms of service, conditions of use and/or general rules or guidelines of any the Sponsor’s property or service; and/or (d) acting in an unsportsmanlike or disruptive manner, or with intent to annoy, abuse, threaten or harass any other person. CAUTION: ANY ATTEMPT TO DELIBERATELY DAMAGE THE CONTEST WEBSITE OR ANY RELATED WEBSITE OR UNDERMINE THE LEGITIMATE OPERATION OF THE CONTEST MAY BE A VIOLATION OF CRIMINAL AND CIVIL LAWS. SHOULD SUCH AN ATTEMPT BE MADE, THE SPONSORS RESERVE THE RIGHT TO SEEK REMEDIES AND DAMAGES TO THE FULLEST EXTENT PERMITTED BY LAW, INCLUDING BUT NOT LIMITED TO CRIMINAL PROSECUTION. If applicable, winners (and guests, if applicable) must at all times behave appropriately when taking part in the prize and observe the Contest Rules and any other rules or regulations in force at any prize-related locations. The Sponsors reserve the right to remove from any prize-related locations, any winner and/or guest who breaks such rules and/or fails to behave appropriately and to disqualify such winner and/or guest. 11. PRIVACY / USE OF PERSONAL INFORMATION. By participating in the Contest, each entrant: (i) grants to the Sponsors the right to use his/her personal information provided when he/she enters the Contest and the Work (if applicable) (collectively the “Personal Information”) for the purpose of administering the Contest, including but not limited to contacting and announcing the winners and coordinating the provision of the Contest prize; (ii) grants to the Sponsors the right to use his/her Personal Information for publicity and promotional purposes relating to the Contest in any and all media without further compensation unless prohibited by law; and (iii) acknowledges that the Sponsors may disclose his/her Personal Information to third-party agents and service providers of the Sponsors in connection with any of the activities listed in (i) and/or (ii) above. Enchant Your Senses will use each entrant’s Personal Information only for identified purposes, and protect each entrant’s Personal Information in a manner that is consistent with the Enchant Your Senses Privacy Policy at www.enchantyoursenses.com/privacy-policy. 12. INTELLECTUAL PROPERTY. All intellectual property, including but not limited to trade-marks, trade names, logos, designs, promotional materials, web pages, source code, drawings, illustrations, slogans and representations are owned by the Sponsors and/or their affiliates. All rights are reserved. Unauthorized copying or use of any copyrighted material or intellectual property without the express written consent of its owner is strictly prohibited. 13. TERMINATION. Enchant Your Senses reserves the right, in their sole discretion, to terminate any Contest, in whole or in part, and/or modify, amend or suspend a Contest, and/or the Contest Rules in any way, at any time, for any reason without prior notice. 14. These are the official Contest Rules. The Contests are subject to applicable federal, provincial and municipal laws and regulations. The Contest Rules are subject to change without notice in order to comply with any applicable federal, provincial and municipal laws or the policy of any other entity having jurisdiction over the Sponsors and/or the Contests. All issues and questions concerning the construction, validity, interpretation and enforceability of the Contest Rules or the rights and obligations as between the entrant and the Sponsors in connection with the Contests shall be governed by and construed in accordance with the laws of the province of Ontario including procedural provisions without giving effect to any choice of law or conflict of law rules or provisions that would cause the application of any other jurisdiction’s laws. 15. LANGUAGE DISCREPANCY. In the event of any discrepancy or inconsistency between the terms and conditions of the Contest Rules and disclosures or other statements contained in any Contest-related materials, including but not limited to the Contest entry form, or point of sale, television, print or online advertising, the terms and conditions of the Contest Rules shall prevail, govern and control. 16. SOCIAL MEDIA. This Contest is in no way sponsored, endorsed or administered by any social media platforms on which the Contest may have been promoted and/or publicized, including but not limited to Facebook, Instagram, and/or Twitter. Any personal information provided in connection with the Contest is being provided to Enchant Your Senses and not to Facebook, Instagram, and/or Twitter. Any questions or comments regarding a Contest must be directed to Enchant Your Senses and not to any of the social media platforms on which the Contest may have been advertised or administered.

FAQ What time is your customer service open (operation hours)? We are eager to assist, please contact us between Monday to Friday between 12pm - 8pm EST and Saturday between 9am - 5pm EST We have live chat available from Monday to Friday between 4pm - 8pm EST. How can I email you? You can email us at inquire@enchantyoursenses.com Do you have a live chat service? We have live chat available from Monday to Friday between 4pm - 8pm EST. It can be found at the bottom right corner. Will my delivery be impacted by COVID-19? Due to current circumstances deliveries may take longer to be delivered. The health, safety and wellbeing of our colleagues is our utmost priority and we have put in place measures, including a social distancing plan, to protect individuals working in our distribution centres, which may slow processing. I'd like to give some feedback about my experience with Enchant Your Senses®. How can I do that? We are always working to improve the Enchant Your Senses experience. Please take our 5 minute Customer Service Survey to let us know how we can do better! How do I sign up to your newsletters? At the bottom of each page you will see a Newsletter Form. Enter in your full name, email and accept our Term and Conditions. Then press submit and you will now receive our newsletters. Will operations hours be impacted by COVID-19? Customer Care Hours We are working hard to get though all of your inquiries. We are responding to emails as quickly as possible and our live chat wait times may be longer than usual. We apologize in advance for any inconvenience. How is Enchant Your Senses addressing any COVID-19 concerns? COVID-19 Like many retailers, we have pivoted quickly to the impacts of COVID-19, keeping up-to-date with ongoing government advice, as well as, independent health and safety experts to put measures in place to ensure the safety and wellbeing of our staff and customers. We will continue to monitor the situation, doing our best to make the right decisions for our teams and our communities. How can I tell if a product has been discontinued? If you are searching for a product and you cannot find it on our marketplace, it may have been discontinued. The reason we discontinue products is to move out slow sellers to make room for new products. Keep your eye out though, as sometimes products are bought back by popular demand or for special occasions! Where can I find information on pricing? Prices for our products are stated on our website next to the product name. Please bear in mind that we may have different promotions at different times. The product I want to order is out of stock. When will it be back? Unfortunately, we sometimes run out of stock of certain products when they are popular. We would be happy to contact you as soon as the item is available. Simply send an email to inquire@enchantyoursenses.com. We will send you an email when that product becomes available again. What are shipping costs? Shipping costs will appear on the order summary based on total purchase weight. Ground delivery is usually 6-9 business days. Please contact us if your shipping costs is over $30 or if the order is over $250 (before tax) for additional assistance. What is your online returns policy? We believe strongly in our products and their quality, but if for any reason you are not satisfied you can return merchandise within 30 days of the date of purchase. Please refer to the to our Return and Exchange Policy for more information. I've opened my product, can I still return it and get a refund?" No. Please refer to the to our Return and Exchange Policy for more information. How long will it take to get a refund? Once your returned goods are received by us, our point of sales refund time frame usually takes 2-7 business days to process the refund and send the credit to your card issuing bank. Once that is complete, it can take another 2-7 business days (depending on your bank’s processing speed) for the refund to appear in your account, however, this can take up to 14 days. What are shipping costs? Shipping costs will appear on the order summary based on total purchase weight. Ground delivery is usually 6-9 business days. Please contact us if your shipping costs is over $30 or if the order is over $250 (before tax) for additional assistance. Do you offer free shipping? We may have different promotions at different times including free shipping. Please subscribe to our newsletter to receive notification on relevant news about our products and promotions that you can redeem online. Do you ship to PO boxes? Unfortunately, we do not ship to PO boxes. Do you deliver to my country? At the moment we can only send orders to street addresses in Canada. We do not deliver to PO Boxes or ship to International addresses. Why is my delivery address not recognized when I enter it at checkout? If when you enter your address and it is not recognized, you can override this by manually entering in your delivery address. Can I ship to multiple addresses? Unfortunately, at the moment, we do not have the option to ship one order to multiple addresses. If you would like your order to reach multiple addresses, the best thing to do is to place separate online orders, amending the shipping address details for each order. How long will it take for my products to be delivered? Ground delivery is usually 6-9 business days. Customized product(s) will take a bit longer with their process to ensure customer satisfaction. How do I make changes to my order? Changes to your order can be made by you at any point while placing your order. Once you have confirmed your order and made payment, unfortunately no changes to your order can be made. Please send an email to inquire@enchantyoursenses.com or chat (see operation hours) as soon as you have made the order to see what our team can do to assist you with this. Can I change my order online after it's been submitted? Please send an email to inquire@enchantyoursenses.com or chat (see operation hours) as soon as you have made the order to see what our team can do to assist you with this. How can I change my delivery address? Before order has been placed - when you are on ‘Order Summary’ and click on ‘Checkout’ you have the ability to add your delivery address. After order has been placed - once an order has been placed, providing it has not been picked for dispatch, send an email to inquire@enchantyoursenses.com or chat (see operation hours) to see what our team can do to assist you with this. We cannot guarantee that we can change the delivery address (we will do our best) so please take extra care when selecting your delivery address. Can I change my delivery date? No, once your order has been submitted, your order will be processed and shipped unless the product is customized. Can I change my payment details once my order has been submitted? No, unfortunately you are not able to amend your payment details once your order has been submitted. Can I cancel my order? Once an order has been confirmed and payment processed successfully, please send an email to inquire@enchantyoursenses.com or chat (see operation hours) as soon as you have made the order to see what our team can do to assist you with this. Please note, we cannot guarantee that we can cancel your order, so please make sure you check it carefully before confirming. What payment methods are accepted online? You can pay for purchases using a major credit card, including Visa, MasterCard, American Express and Discover. Have I been charged for my order more than once? If you have tried to place the same order more than once, you may have placed more than one order. Please check whether you have received more than one order confirmation email or if you have an account, you can also check the status of your order(s) by visiting ‘My Orders’ once you have logged into your account. How do I know my promotion code has been applied to my order? Currently, there is no promotion code. Where do I add a promotional code? The promotional code can be applied at the time of purchase under ‘My Cart’ by entering in your code into the "Enter a Promo Code". Why is my promotional code not working? If you are having trouble with a promotion code, please check that you have qualified for the promotional code you are trying to use. For example, you may have to spend a certain amount to qualify for a discount. Please note, shipping costs are not included in any spend requirement for a promotion. If you continue to face issues, please send an email to inquire@enchantyoursenses.com or chat (see operation hours). I forgot to add my promotional code, what can I do?" If you forgot to add your discount code to your order and it was eligible for discount, please send an email to inquire@enchantyoursenses.com or chat (see operation hours). Can I use two promotional codes together? Unfortunately, you are not able to use two promotions together. Sorry about that - you'll need to decide which promotion (promotion code or promotion) you would like to use if you have more than one to choose from. Where can I find my order history? Once you have login to your account, click “My Orders”. It will show you all the orders you have purchased and the status. How can I set up an account online? At our home page, select “Log In” at the top right corner. You will be able to Sign Up with Facebook, Google or Email. Once you have selected you option, create a password or continue and you will have an account with Enchant Your Senses! How can I remove my account? Please sent a email to Inquire@enchantyoursenses.com and we will delete your account once verifying it with you. I forgot my password, what can I do?" If you have forgot your password or would like to change it, select the “Forgot password” link below the login area. It will ask you to enter your email. Few minutes after, you will receive an email to create a new password. Select the link within this email. Then create your new password and login with your new password. How can I update my profile? Select your account icon and go to “Profile”. You can edit your name by selecting “Edit” to change your username. If you would like to update any other information, select “My Account”. You will be able to change your name, email, your address and the phone number that is on your account. Please make sure to select “Update Info” button or your information will not save after changes. How can I change my password? To change your password please follow the Forgot my Password steps. How often will you email me? Once you have signed up to our newsletter, we will contact you periodically for any relevant news about our products and promotions that you can redeem online. You can opt out of our newsletter at any time by clicking the "unsubscribe" button at the bottom of any email.